‍General

Greenwood PCN strives to ensure that its services are accessible to people with disabilities, we have made website accessibility a priority to help ensure that our website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

This accessibility statement applies to greenwoodpcn.co.uk

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Accessibility on greenwoodpcn.co.uk

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

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How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software

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Enabling the accessibility menu

Our UserWay accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

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Disclaimer

Greenwood PCN continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

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Here for you

If you are experiencing difficulty with any content on our website, widget, any of its services or require assistance with any part of our site or software, please contact us during normal business hours as detailed below and we will be happy to assist.

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Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). If you are based in Northern Ireland, please reefer to Equalities Commission for Northern Ireland (ECNI) instead of the EASS and EHRC.

This website is owned and updated by the business it represents. In addition to this the tools to edit it and add content are also maintained by Greenwood PCN.

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What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

If you cannot access parts of this website or have any questions or need assistance, please email us at   contact@greenwoodpcn.co.uk

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Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

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contact@greenwoodpcn.co.uk

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Contacting us

If you wish to report a problem, have any questions or need assistance, please email us at contact@greenwoodpcn.co.uk

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How we tested this website

This website was last tested on 26th January 2022. The test was carried out by Greenwood PCN. We tested the site using the Chrome extension. The website also went under manual testing.

We tested:

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Our main website platform

·      all templates

·      all default colour combinations available via the platform

·      all links

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This statement was prepared on 5th February 2022. It was last updated on 5th February 2022.